Advisers must change mindset in face of FoFABY MARK SMITH | MONDAY, 19 NOV 2012 12:10PMThe biggest challenge for financial planners in the face of the Future of Financial Advice (FoFA) reforms is to change their mindset from one of selling products to that of providing a quality service for consumers, according to MyAdivser's Philippa Sheehan. |
Editor's Choice
Members' attitude, behaviour key to better engagement
New research suggests superannuation funds need to focus more on attitudinal and behavioural insights if they're to improve engagement.
Australia requires swifter settlement cycle: SIAA
Australia is at risk of getting left behind if it does not adopt the T+1 settlement cycle along with major global financial centres, according to operations experts.
Industry reacts to Federal Budget
Treasurer Jim Chalmers handed down the Federal Budget last night. Here's how the industry has reacted.
Budget 2024: Regulators given boost to combat misconduct, cybersecurity
The government will provide $17.3 million over four years to ASIC and APRA to combat greenwashing and other related financial misconduct and help further develop Australia's sustainable finance market.
Products
Featured Profile
Robert De Dominicis
CHIEF EXECUTIVE OFFICER
GBST HOLDINGS LIMITED
GBST HOLDINGS LIMITED
It was during a family sojourn to the seaside town of Pescara, Italy, Rob DeDominicis first laid eyes on what would become the harbinger of his future. Andrew McKean writes.
It seems that 2 schools of thoughts are emerging:
1. "Financial Planning" - sales people, cannot be professionals, cannot be independent, should not provide advice, sell products of banks, industry funds, insurance companies, no soft dollars - ok to receive commissions and rebates, with full disclosure
2. "Financial Advisers" - professionals providing un-biased advice, must be independent, not aligned, banks / institutions cannot be shareholders, fee-for-service only, no commissions, no rebates, no soft dollars & full disclosure on fees.
From a "client's perspective" if they seek professional advice, then they expect that advice to be "free from bias" & "independent". The value is in the advice itself and a professional cannot put themselves in a position where an actual or perceived conflict of interest may or may not arise? this is a fundamental principle of a profession. A professional cannot put themselves in a position where they might be influenced or persuaded to recommend a product that pays a higher commission, a fund manager pays a higher % of FUM or a platform provider paying a bigger rebate.
Is there room for both options? E.g. some Dealer Groups still claim to be "100% Fee-for-Service" but charge of "% of FUM" and receive platform rebates, yet claim to be independent. As a client this is absolutely misleading & deceptive and even contrary to FPA Code of Conduct and ASIC guidelines. Have these Directors also forgotten about the Trade Practices Act? The industry really must forget about how the industry currently works, get back to basics & define how clients expect it should work for the benefit of all concerned.
Clients deserve good outcomes and professionals deserve to be fairly paid for work and the advice they provide...just like EVERY other Profession. Perhaps Dealer Groups and Financial Advisers that don't acknowledge this...don't deserve to exist.